Privacy Policy
Last updated: October 2023. At Keystone Blooms, your privacy is as precious as the botanicals we curate.
1. Information We Collect
To provide you with our bespoke floral services and architectural installations, Keystone Blooms collects personal information when you interact with us. This includes:
- Order Details: Contact name, delivery address, and billing information for flower deliveries.
- Enquiries: Details provided via our installation or wedding enquiry forms.
- Workshop Registration: Contact information for terrarium workshops.
- Digital Tracking: Cookies and usage data to improve your experience on our website.
2. How Your Data is Used
Your data is processed based on the necessity to perform our contract with you, or our legitimate business interests. We use your information to:
- Process and fulfill your floral orders at 1 London Bridge and across the UK.
- Communicate regarding bespoke architectural project updates.
- Send occasional inspirational journals (newsletters) only with your explicit consent.
- Ensure the security and technical functionality of our digital platform.
3. Secure Data Management
We implement rigorous security measures, including SSL encryption for all online transactions. We do not sell your personal data to third parties. Data sharing is limited to essential service providers, such as courier partners for daily fresh deliveries and secure payment processors.
4. Your Rights
Under UK GDPR, you have the right to access, rectify, or erase your personal data held by Keystone Blooms. You may also object to processing or request data portability at any time.
Contact Our Data Officer
For any privacy-related queries, please reach out to us at:
Keystone Blooms, 1 London Bridge, London, SE1 2PF